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Leaks in or on your property are your responsibility In many cases, teams are sent in under an hour. This includes identifying leaks, checking pipe responsibility and arranging repair
It also covers telling us your leak is fixed, claiming leak allowance and what happens if you don't fix your leak. Once reported, thames water aims to despatch a rapid response team to the scene within two hours Learn where to report leaking water or pooling/flooding water
Depending where the leak is, it may be a city responsibility or the property owner's.
Thames water has launched a online tool and new interactive map for members of the public to report and pinpoint locations experiencing operational issues across london and the thames valley The water company is making it easier and quicker for members of the public to report sewer flooding, blockages or leaks across london and the thames valley, following the launch of a new reporting tool. Pollution and sewer blockages or flooding can now be reported directly online by the public to speed up repairs and help protect the environment. A new online tool has been designed to help residents report blocked sewers, flooding and pollution in the thames water area.
Thames water is making it easier and quicker for members of the public to report sewer flooding, blockages or leaks across london and the thames valley, following the launch of a new reporting tool and interactive map on its website. Understanding your thames water leak notification receiving contact from thames water about a potential leak can be alarming, but it's actually their proactive approach to helping customers prevent water waste and costly bills Thames water serves over 16 million people across london and the thames valley, using sophisticated monitoring systems to detect unusual water usage patterns that may. If you have a water meter, a leak could increase your bill
If you fix it within four weeks of being made aware of it, we may cover the cost of the lost water.
Thames water has launched a new interactive service t o help customers report issues The utilities provider has announced its new visual interface for customers to report potential pollution, sewerage flooding, blockages, and leaks in an online service. Thames water added to problems page 20th february 2025 thame town council's ' report a problem' webpage has been updated to now include a direct link to thames water's online reporting tool
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