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Xfinity stream only showing purchases when i log into my xfinity stream app, it only shows my purchases, which is one episode of a show, but it has never done this before For roku devices, you'll need xfinity tv service. I've logged in and out and reinstalled the app and still no change

It's happened now on another tv in my house but works on my app and another tv. Rent or purchase content from xfinity stream you can rent or purchase on demand movies and shows directly from the xfinity stream portal or on the app for android devices and amazon fire tvs I have 3 roku in my home all on same network

2 are a couple of years old and they work fine and i have access to all of my xfinity content and live tv but the new tv model i can only see past movie purchases i have made

Clearly not an xfinity issue if the xfinity stream app works on other devices. For immediate assistance, check out the xfinity assistant You can also use xfinity myaccount (web | ios | android) and xfi app (ios | android) for product and account support I am a bot, and this action was performed automatically

Please contact the moderators of this subreddit if you have any questions or concerns. Stream app only shows purchases on roku and phones 2 months ago i switched accounts at the same address (closed one under my name and opened one under wife's name) somehow the 2 accounts must've gotten linked behind the scenes bc my stream app worked with new account for 45 days then reverted to showing old closed account purchases. Roku device has latest software

For the last 4 days they will only go to the purchases screen

I have tried uninstalling and reinstalling numerous times on all 3 devices, uninstalling, unplugging and reinstalling, power cycling the modem/router and checking to be sure i am on my home network. The beta xfinity roku app stopped working entirely for me after i signed up for xfinity flex saying that the beta app didn't support my service I assumed that this was to force me to use the flex tv streaming box hardware After the app changed to xfinity stream, i'm able to sign in but only to view purchased content.

I have the same issue and have done all of the suggested steps on every tv and still stuck on purchases (old purchases from cable days) I recently switched from xfinity cable to xfinity now and upgraded or router to the xfinity gateway modem. The xfinity stream channel will only appear in the roku channel store for eligible devices To give customers the best streaming experience, we stopped updating the xfinity stream app on 2017 roku devices in october 2022.

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