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After having a poor experience with them, i'm pretty sure eightsleep having a lot of internal struggles where engineering, sales/marketing, and procurement, are all fighting Dylan (security researcher and an owner of the aforementioned product). Especially after taking a gander at their job listings

If you don't have the inventory, don't do a sale, if your product is leaking and i'm seeing a lot of people having this issue spend more time on r&d The eight sleep mattress cover, priced at $2,000, requires an internet connection to function fully and charges a $19 monthly subscription for features beyond the basics Eight sleep smart beds reportedly have a security risk that could enable them to be accessed remotely.

In this eight sleep pod 3 cover review, i'm going to share what it's like when you need their customer service

I've been using my eight sleep pod 3 cover for 6 months now and my sleep has. Last night we noticed that our 8 sleep pod 2 pro developed a leak in the cover near where my husband's feet are Thankfully i had extra mattress covers. My eight sleep pod suffered a sudden water leak that created a serious safety hazard involving water and electricity.

Hi there, this is matteo, the ceo of eight sleep I apologize for the experience, i completely understand your frustration We recently introduced a new technical improvement that solves the leak problem If you email me or customer support i can share more and make sure we take care of you properly.

Frustrating that we got a leak so early on

This was a christmas gift so it's been exactly 4 months when we got our first leak We reached out to 8sleep and they immediately processed a new pod cover for us We got an email a few days later that said to expedite us getting our pod cover they're sending us a pod cover and hub and that we could keep the hub as a spare This page covers automated system alerts and explains what they mean + what to do if you receive one

If you're here, it means that our system alerted us to an unusually high number of refill requests on your device recently. One customer tweeted a photo of an eight sleep mattress with a large leak, bloomberg reported

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