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I just reached out to eight sleep this week following a leak in my (almost) 3 year old gen 2 cover Leaks are bad pr and will kill the company. In addition to the $1400 option, i'm being offered $700 for a gen4 cover only to use with my existing hub/unit.

Hi there, this is matteo, the ceo of eight sleep Well, that must be the user's fault I apologize for the experience, i completely understand your frustration

We recently introduced a new technical improvement that solves the leak problem

If you email me or customer support i can share more and make sure we take care of you properly. Eight sleep smart beds reportedly have a security risk that could enable them to be accessed remotely. Eight sleep redesigned the system entirely, replacing the water mat with tubing This change should theoretically make leaks far less likely

After seven months with the pod 4, i haven't experienced any leaks, and while it's early, i still haven't seen reports of issues online either One customer tweeted a photo of an eight sleep mattress with a large leak, bloomberg reported This may be due to a change in location or ambient conditions Out of an abundance of caution, we recommend checking for a possible leak

My eight sleep leaked water for the first time ever

As someone who recently purchased an eightsleep (still confirmed not shipped) i'm concerned after reading so many issues with leaks I also got the pro subscription but it only has a 5 year warranty vs previous lifetime warranty Should i cancel my order It's a lot of money, it took a while for me to finally commit and order.

I believe 8 sleep knows these devices will leak eventually I believe 8 sleep knows that the pod 2 and pod 3 will leak eventually and that leaks are bad pr If your device stops cooling as well Or gets clogged with gunk and bacteria

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